OPEN STOREHOUSE SUPPORT
How Can We Help You?
We're here to make your shopping experience simple, convenient, and worry-free.
Order Assistance
Questions about an order, delivery, or tracking? Our support team can help.
Get order help →Shipping Information
Learn about delivery estimates, shipping options, and order fulfillment.
View shipping policy →Returns & Refunds
Review return eligibility, refund conditions, and how to request assistance.
View return policy →Contact Customer Support
Need assistance with a purchase or have a general question? Send our team an email. Please include your order number when contacting us about an existing order.
Email: support@openstorehouse.com
Email Our Support TeamFrequently Asked Questions
How can I check my order status?
Use the tracking information provided with your order, or contact our support team with your order number.
What should I do if my order arrives damaged?
Contact our support team with your order number and photos of the damaged item or packaging. We'll review the issue and help with the appropriate resolution.
Can I return an item?
Return eligibility depends on our published return policy and applicable consumer protections. Please review our Returns & Refunds Policy before requesting a return.
Where can I find your store policies?
Review our Shipping Policy, Refund Policy, Privacy Policy, and Terms of Service.
Open Storehouse — Shopping made simple.